FAQ
Support
Accounts
- How do I create a new account?
- I'm already using Daycast and want to join a team. How do I do that?
- How do I give someone else on my team admin capabilities?
- I need to reset my password. How do I do that?
- How do I change my display name?
- How do I change the email address associated with my account?
Preferences
- Can Daycast remind me to switch tasks? I tend to forget.
- If I need to start a task at a certain time, will Daycast remind me, or do I need to set up a notification in some other tool?
- I'd like to be able to estimate how much time a task will take in order to better plan my days. Can I do that?
- I've enabled Status Reminders/Task Reminders/Task Time Estimates notifications but I never see them. Why?
Privacy
- My company has a strict confidentiality policy. How can I keep my work in Daycast private?
- If I enable usage tracking, does that mean you'll watch what I do in the app?
- If I enable crash/error reporting, what kind of information will you get?
- I've enabled crash/error reporting and just encountered a problem. Should I submit a support request anyway?
Subscriptions
- How much does a Daycast subscription cost?
- What do I get for my subscription fee?
- I'm ready to subscribe. How do I do that?
- I already have a Daycast subscription. How do I change my billing details?
- One of my employees quit. How do I stop paying for their Daycast subscription?
- How do I cancel my subscription?
Tasks
- I keep seeing tasks I won't be using again in the list that appears when I click the plus sign to create a new task. How do I get rid of them?
- How does Daycast determine what tasks it shows in the autocomplete list that appears when I click the plus sign to create a new task?
- Will Daycast remind me to start tasks at certain times?
- Sometimes I forget to switch tasks in Daycast when I start working on something else. Can Daycast help?
- I've enabled reminders, but I never see them. Why?
- I didn't get to one of my tasks today. Can I move it to another day, or do I have to retype it?
Projects
- I accidentally logged time to the wrong project and finalized my day. What do I do?
- How do I edit a project name?
- If I delete a Daycast project, will the project's associated tasks and time also be deleted?
- I accidentally deleted the wrong Daycast project. How do I fix it?
- If I filter projects out in the Forecast Your Day panel, will those projects be removed from my Daycast altogether?
Day Planning
- I'm terrible at day planning. Any tips?
- I like to keep my plan chronological, but sometimes I have to add a task after I've finished planning my day. Can I move it so it's not at the bottom of the list?
- How far in advance can I plan?
- I'd like to add a single task to multiple days at a time. Can I do that?
- I'd like to estimate the time I'll spend on each task in order to better plan my days. Can I do that?
- Who can make changes to my day plan?
Time Tracking
- Will Daycast keep track of what time of day I started and ended each task?
- What if I need to start a task at a particular time? Do I need to set an alert in a separate tool?
- I forgot to clock out of a task. How do I fix my time?
- I keep forgetting to clock out. Can Daycast help?
- Who can edit my time entries?
- I keep lots of windows open while I'm working, and I have to dig around for Daycast every time I want to switch tasks. Is there an easier way?
Team Transparency
- Who can see my status in Daycast?
- Who can see my day plan in Daycast?
- I see my teammates' current status in my Daycast but I'd like to see what they're planning to work on later today. How do I do that?
- There are thirty users on my Daycast team, but I only work with five on a daily basis. Can I simplify my view?
- If I filter a teammate out of my user panel, can I still view their day plan?
Reports
FreshBooks Integration
- How do I integrate my FreshBooks account with Daycast?
- How do I add FreshBooks projects to my day plan?
- How can my employees trach time to my FreshBooks projects?
- Can my contractors track time to my FreshBooks projects?
- I accidentally tracked time to the wrong FreshBooks project and finalized my day. How do I fix it?
- I accidentally tracked time to a non-FreshBooks project and finalized my day. How do I fix it?
Pivotal Tracker Integration
Google Calendar Integration
- How do I integrate my Google Calendar with Daycast?
- Why do my Google Calendar events look faded out in Daycast?
- If I forward an appointment imported from Google Calendar to a different day in my Daycast, will the change show up in my Google Calendar?
- Will changes I make in Google Calendar sync to Daycast?
- How do I remove a calendar item from my day plan without deleting it?
- How do I delete a calendar item from my day plan altogether without deleting it in Google Calendar?
Office 365 Calendar Integration
- How do I integrate my Office 365 Calendar with Daycast?
- Why do my Office 365 Calendar events look faded out in Daycast?
- If I forward an appointment imported from Office 365 Calendar to a different day in my Daycast, will the change show up in my Office 365 Calendar?
- Will changes I make in Office 365 Calendar sync to Daycast?
- How do I remove a calendar item from my day plan without deleting it?
- How do I delete a calendar item from my day plan altogether without deleting it in Office 365 Calendar?