SupportAdmin
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If I enable crash/error reporting, what kind of information will you get?
Crash/error reporting delivers warnings to our technical team when Daycast encounters a difficulty. These warnings may be user-specific, but they are not about what you do inside the app; they’re a...
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How do I give someone else on my team admin capabilities?
There’s currently no self-service way to assign admin privileges to another team member. However, we’re happy to do it for you. Open a support request and let us know who you want to have admin cap...
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Will changes I make in Office 365 Calendar sync to Daycast?
Yes. Note that the changes will take up to five minutes to arrive in your Daycast, and if your calendar item in Daycast is an accepted item in your day plan when you make changes to the original ev...
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Will changes I make in Google Calendar sync to Daycast?
Yes. Note that the changes will take up to five minutes to arrive in your Daycast, and if your calendar item in Daycast is an accepted item in your day plan when you make changes to the original ev...
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Can my contractors track time to my FreshBooks projects?
FreshBooks contractors that have been assigned to your FreshBooks projects can track time against those projects in Daycast after they integrate. Those time entries will collect in their FreshBooks...
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There are thirty users on my Daycast team, but I only work with five on a daily basis. Can I simplify my view?
You can! Click Filter People (in the bottom left of your Daycast window) and uncheck all the names you’d like to remove from your view. When you’ve finished, click somewhere else in the app to coll...
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I keep forgetting to clock out. Can Daycast help?
Yes. Click the vertical ellipsis in the upper right corner of your Daycast, choose Settings, and scroll down to Automatic Clock Out. Set your preferences, and Daycast will automatically clock you o...
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I'd like to add a single task to multiple days at a time. Can I do that?
There’s currently no way to add a task to multiple days at once. If this capability would make Daycast more valuable to you, please let us know. If a significant number of users request that featur...
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I accidentally deleted the wrong Daycast project. How do I fix it?
There’s currently no self-service way to un-delete projects, but if you let us know which project you need resuscitated, we’ll take care of it for you.
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Sometimes I forget to switch tasks in Daycast when I start working on something else. Can Daycast help?
Absolutely. Learn how to use Status Reminders here.