SupportAdmin
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If I filter projects out in the Forecast Your Day panel, will those projects be removed from my Daycast altogether?
No. Filtering projects in Forecast Your Day only affects what you see in the Forecast Your Day panel. All your projects will still be available to you in the project dropdown menu in your day plan.
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I've enabled reminders, but I never see them. Why?
There are a couple of possible reasons. Click here for help with troubleshooting notifications.
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One of my employees quit. How do I stop paying for their Daycast subscription?
There’s currently no self-service way to update your team size. For the time being, you’ll need to send us the name of the team member you’d like to remove. If it takes you a few days to get in tou...
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How do I change my display name?
Click the vertical ellipsis in the upper right corner of your Daycast app and choose Settings from the dropdown menu. Navigate to the Account tab and modify your first and/or last name in the Acco...
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How do I delete a calendar item from my day plan altogether without deleting it in Office 365 Calendar?
You can hide suggested calendar items by clicking the eye icon to the right of the project category field. If your item is not recurring, it will simply disappear. If your item is recurring, you'll...
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How do I delete a calendar item from my day plan altogether without deleting it in Google Calendar?
You can hide suggested calendar items by clicking the icon to the right of the project category field. If your item is not recurring, it will simply disappear. If your item is recurring, you'll nee...
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I accidentally tracked time to a non-FreshBooks project and finalized my day. How do I fix it?
Navigate to the day on which you made the error, find the mis-tracked task and click the lock icon to its right in order to open it for editing. Now open the project dropdown menu next to that task...
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I keep lots of windows open while I'm working, and I have to dig around for Daycast every time I want to switch tasks. Is there an easier way?
There is. Windows users will find the Daycast Tray Menu in their system tray; macOS users will find it in their menu bar. Use it to clock in and out of tasks on the fly. Note that you will still...
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Who can make changes to my day plan?
Only you. If an admin or supervisor would like you to make a change in your plan, they’ll need to ask you to make the change. All team members can view any other team member’s plan, but no one can ...
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I didn't get to one of my tasks today. Can I move it to another day, or do I have to retype it?
You can move it. Simply hover over the task you’d like to move, and three glyphs will appear to the right of the project you’ve associated with it. Click the first glyph—an arrow enclosed in a circ...