SupportAdmin
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How do I cancel my subscription?
Simply navigate to the Account tab within Daycast and close your account. To cancel a subscription for an entire team, follow these directions.
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How do I change the email address associated with my account?
There's currently no self-service way to change your email address, but we can do it for you. Send us your new email address in a support request and we'll take care of it.
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Does the Google Calendar integration support Google Reminders and Google Tasks?
No. It’s possible that Google Tasks may one day be supported, perhaps as a separate integration. If this capability would make Daycast more valuable to you, please let us know.At this time Google d...
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I got a message in my Daycast that the authorization to connect to FreshBooks has been revoked. What's that about?
This message appears when Daycast has been disconnected from FreshBooks via the Apps & Integrations screen, accessible from your FreshBooks dashboard. To reconnect, simply follow the link in the me...
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I finalized my day, but now I need to edit one of my tasks. What do I do?
This is an easy fix. Click the lock icon to the right of the task you’d like to edit. This unfinalizes your task. Make your edits, then click the lock icon again to refinalize. That’s it!
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How many members can I add to my team?
As many as you like. There is no limit.
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How do I add team members?
Follow these instructions to add people to your Daycast team.
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How do I remove a team member?
There’s currently no self-service way to remove a single team member. Send us the name of the team member you’d like to remove, and we’ll do it for you. Keep in mind that when a team member is remo...
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How do I delete my account?
To delete your Daycast account, open the app and log into the account you’d like to delete. Click the vertical ellipsis in the upper right corner and choose Settings from the dropdown menu. Navi...
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How do I delete my whole team?
Admins can delete every team member’s account at once. To do so, make sure you’re logged into Daycast with your admin credentials, then click the vertical ellipsis in the upper right corner. Cho...